RARE AGE

Shipping Policy

At Blue Ginger Roots, we are committed to ensuring that every RareAge order is processed and delivered safely and efficiently.

Order Processing

Orders are generally processed within 1–2 business days after successful payment.

Orders placed on Sundays or public holidays will be processed on the next business day.

Once your order has been dispatched, tracking details will be shared through the contact information provided at checkout.

Delivery Time

Standard delivery within India generally takes 3–7 business days after dispatch.

Delivery times may vary depending on the destination, courier service, weather conditions, public holidays, or circumstances beyond our reasonable control.

Shipping Charges

Any applicable shipping charges will be clearly displayed at checkout before payment is completed.

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Damaged or Tampered Package

If your package arrives damaged, opened, leaking, or visibly tampered with, please contact Customer Care within 48 hours of delivery.

Please provide clear photographs/videos of:

  • Outer package
  • Shipping label
  • Damaged/tampered area
  • Product and packaging

Incorrect Address

Customers are responsible for providing a complete and accurate shipping address and contact number. Blue Ginger Roots is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

Customer Care

Need help? Get in touch with our customer care team.