RARE AGE

CANCELLATION POLICY

Customers may request cancellation of an order before it has been dispatched.

Before Dispatch

Cancellation requests received before dispatch may be accepted without a cancellation charge.

After Dispatch

Once an order has been dispatched, cancellation may not be possible. In such cases, the
customer may contact Customer Care to discuss the available options under our Return &
Refund Policy.

Shipping Charges

Any applicable shipping charges will be clearly displayed at checkout before payment is completed.

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Refund for Cancelled Orders

Where cancellation is accepted and a refund is applicable, the refund will normally be processed
to the original payment method.
The time taken for the refund to reflect may depend on the customer's bank or payment service
provider.

Customer Care

Need help? Get in touch with our customer care team.